List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
Element | Performance criteria |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Determine quality assurance objectives for the enterprise | 1.1 Assess future market requirements for quality assured products 1.2 Determine premiums for quality assurance products 1.3 Assess strategic benefits of a quality assurance program |
2. Plan the quality assurance program and develop implementation strategies | 2.1 Define product quality standards 2.2 Audit current status of products and operations 2.3 Evaluate and cost industry quality assurance programs 2.4 Document required processes and practices in the quality assurance program manual and prepare an implementation plan |
3. Implement the quality assurance program | 3.1 Document instructions defining task and process requirements 3.2 Implement contractor and staff training 3.3 Confirm communication takes account of social, cultural and ethnic backgrounds 3.4 Introduce changes to processes and practices 3.5 Establish processes to monitor and verify product quality 3.6 Introduce recording systems 3.7 Validate operating instructions under conditions to verify their suitability 3.8 Analyse problems and issues and resolve appropriately, promptly and decisively 3.9 Conduct system analysis, HAACCP or related processes |
4. Review the quality assurance program | 4.1 Establish reporting formats 4.2 Implement mechanisms for gaining feedback information 4.3 Make preparations for quality assurance audits |
The candidate must be assessed on their ability to integrate and apply the performance requirements of this unit in a workplace setting. Performance must be demonstrated consistently over time and in a suitable range of contexts.
The candidate must provide evidence that they can:
determine quality assurance objectives for the enterprise
plan the quality assurance program and develop implementation strategies
implement the quality assurance program
review the quality assurance program
maintain required records to support quality assurance
use industry standard terminology.
The candidate must demonstrate knowledge of:
market projections and customer requirements
cost/benefit of quality assurance implementation
system analysis, HAACCP or related processes
enterprise culture and values
leadership and administrative skills
human resources induction practices
human resources performance monitoring practices.
Assessors must satisfy current standards for RTOs.